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#1 2008-04-09 05:40:32

rolex
Member
Registered: 2008-04-07
Posts: 9

no login page

after pressing "Use GLPI" button, on installation step 4, I see a blank page
http://localhost/glpi/index.php
Help me please!

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#2 2008-04-09 07:50:04

wawa
GLPI-DEV
From: Montpellier / France
Registered: 2006-07-03
Posts: 6,019
Website

Re: no login page

no informations, no help!

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#3 2008-04-09 08:52:34

rolex
Member
Registered: 2008-04-07
Posts: 9

Re: no login page

Apache log file contains no errors, but page is blank
letest ALTLinux+Apache+mySQL+php

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#4 2008-04-09 13:18:22

JMD
GLPI - Lead
Registered: 2004-09-13
Posts: 9,180
Website

Re: no login page


JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
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#5 2008-04-09 13:18:58

MoYo
GLPI - Lead
From: Poitiers
Registered: 2004-09-13
Posts: 14,513
Website

Re: no login page

do you set error_reporting in php configuration ?
Try to set glpi_config.debug = 2 in DB to have error messages displayed.


MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

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#6 2008-04-10 05:12:03

rolex
Member
Registered: 2008-04-07
Posts: 9

Re: no login page

MoYo wrote:

do you set error_reporting in php configuration ?
Try to set glpi_config.debug = 2 in DB to have error messages displayed.

Yes default I have =2
glpi-0.70.2

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#7 2008-04-10 19:26:44

MoYo
GLPI - Lead
From: Poitiers
Registered: 2004-09-13
Posts: 14,513
Website

Re: no login page

if glpi_config.debug=2 you may see errors informations displayed.


MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

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#8 2008-04-11 05:04:27

rolex
Member
Registered: 2008-04-07
Posts: 9

Re: no login page

I have glpi_config.debug=2, but there is no errors on the page displayed

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#9 2008-04-11 12:13:43

JMD
GLPI - Lead
Registered: 2004-09-13
Posts: 9,180
Website

Re: no login page

If you don't give us exact informations we could'nt help you !

We ask you for this information two once and you give the minimum.

Other questions :
- did you check your  right and owner  on directory and files.?
- what is your memor_limit_setting ?
- do you use Selinux ?

PS : If you don't give all the information we need, i close this thread.


JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
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#10 2008-04-14 05:49:09

rolex
Member
Registered: 2008-04-07
Posts: 9

Re: no login page

JMD wrote:

If you don't give us exact informations we could'nt help you !

We ask you for this information two once and you give the minimum.

Other questions :
- did you check your  right and owner  on directory and files.?
- what is your memor_limit_setting ?
- do you use Selinux ?

PS : If you don't give all the information we need, i close this thread.

1) 777 on all files in directory glpi for root
2) memor_limit=32M
3) I don't use Selinux

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#11 2008-04-14 19:07:39

MoYo
GLPI - Lead
From: Poitiers
Registered: 2004-09-13
Posts: 14,513
Website

Re: no login page

try to increase memory_limit


MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

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#12 2008-04-15 05:57:14

rolex
Member
Registered: 2008-04-07
Posts: 9

Re: no login page

I'am make memory_limit=64
I see a blank page sad

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#13 2008-04-15 16:28:54

Carles
Member
Registered: 2008-04-15
Posts: 4

Re: no login page

Hi,

I have the same error. After upgrade from 0.63.8 to 0.70.2 the login page is blank.

The memory limit PHP parameter is 96 Mb and the debug_level = 2. The GLPI main page don't show nothing. The browser is Firefox, and also I try with IE. The result is the same. No code HTML generated. I change the security of files at 777 on the directory server project.

Thanks.

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#14 2008-04-15 16:45:25

JMD
GLPI - Lead
Registered: 2004-09-13
Posts: 9,180
Website

Re: no login page

Grr we are really fead up in asking always the same questions !

http://glpi-project.org/forum/viewtopic.php?id=10279


JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
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#15 2008-04-16 05:39:31

rolex
Member
Registered: 2008-04-07
Posts: 9

Re: no login page

I use Opera, Firefox

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#16 2008-04-16 11:44:48

Carles
Member
Registered: 2008-04-15
Posts: 4

Re: no login page

The browser is not problem, that I try to run GLPI with Firefox and IE.

- GLPI version 0.70.2 (last version at glpi web page).
- Updated from 0.68.3.
- Linux Debian 4.0 (etch)
- Apache 2.2.3, PHP 5.2.0-8+etch10, MySQL 5.0.32
- Firefox 2.0.0.13, IE6, IE7.
- Internal validation.
- Degug mode = 2 (I think that is it).

The page is always blank result. No code generated by PHP server. When I close the browser and restart with GLPI, I can see the Login Page, but after submit Login form, remains at the /front/central.php and not HTML code was generated.

No apache's error.log was generated.

Any suggestions?

Thanks.

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#17 2008-04-16 11:46:03

JMD
GLPI - Lead
Registered: 2004-09-13
Posts: 9,180
Website

Re: no login page

My last questions was for Carles who follow the bad way ...

For Rolex,  Why don't you read all the question are asking in the url i give you ?

Is-it too difficult to give all the informations that are need ?


JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au  projet GLPI   : Soutenir

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#18 2008-04-16 11:52:43

Carles
Member
Registered: 2008-04-15
Posts: 4

Re: no login page

How to Can I see the correct charset (UTF-8) at GLPI?

Memory limit of PHP is 96 Mb.

The version 0.68.3 running correctly 4 months, but when I upgrade to 0.70.2 is offline. I need any new parameter/module of Apache, PHP?

The process update was succesfully, and I try to delete the /config/config_db.php to repeat the proces update and I can see the Update correct. The problem is only to login to GLPI.

Thanks.

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#19 2008-04-16 11:53:41

JMD
GLPI - Lead
Registered: 2004-09-13
Posts: 9,180
Website

Re: no login page

Carles :  I use GLPI 0.70.2 on Etch with non problem.

I dont' think also that your prb is the same than Rolex. I think it would be better to open another thread and resume the discussion please.

Did you make some search on the forum about the same symptome ?

Do you remove your plugins before updating ? Was the update process succesfull ?

Do you purge your  the directory /files/_cache  and /files and /sessions ?


JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au  projet GLPI   : Soutenir

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#20 2008-04-16 12:36:21

Carles
Member
Registered: 2008-04-15
Posts: 4

Re: no login page

Ok, thanks.

I found the problem. Is solved.

I had removed all files at plugins folder ..! and I had can connect to GLPI correctly. De-install a Plugin is not remove from the GLPI application, also is needed to remove all files at the upgrade version.

Thanks to everybody.

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#21 2008-04-17 13:37:50

rolex
Member
Registered: 2008-04-07
Posts: 9

Re: no login page

- GLPI version 0.70.2
- Linux ALTLinux Desktop 4.0
- Apache 2.2.4, PHP 5.2.2, MySQL 5.0.46
- Firefox 2.0.0.6, Opera 9.27.
- Degug mode = 2
- memory_limit=64

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