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#1 2018-07-09 14:25:41

douglasfagundessn
Guest
Registered: 2018-07-09
Posts: 2

[GLPI 9.3] Tag ## ticket.solution.description ## does not work

Dear, I installed GLPI 9.3 and this new version is well established, but I found an error in the standard translation of the notification templates in the tag ## ticket.solution.description ## that does not display the content of the solution in the email body.

Only N / A is displayed as solution text. The other TAGs I use are working perfectly.

Could someone help me in this problem? I depend only on this setting to migrate from version 9.1.6 to 9.3.

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#2 2018-07-09 20:21:08

douglasfagundessn
Guest
Registered: 2018-07-09
Posts: 2

Re: [GLPI 9.3] Tag ## ticket.solution.description ## does not work

Folks,
I found the solution on the forum. The user livarkhal had the same problem. I applied the solution and it worked correctly.

Solution Link: http://forum.glpi-project.org/viewtopic.php?id=163795

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