Forum GLPI-Project

lfrjreyes

Member

Registered: 2018-06-01

Posts: 3

redirect to satisfaction survey when the user aproves the ticket

Steps to reproduce (which actions have you made) :
After the Technician give the solution the user must approve the ticket, when this approves sends to the summary of the ticket.

Expected result :
I hope that when the user approves the solution of the case, it will be redirected to the satisfaction survey so that it proceeds to fill out the survey at the same moment that it approves the case.

Actual result :
At the moment of approval, the redirection is made to the ticket and not to the satisfaction survey

KKAdmin

Member

From: Germany

Registered: 2010-03-05

Posts: 959

Re: redirect to satisfaction survey when the user aproves the ticket

You can do suggestion here https://glpi.userecho.com/
Like this https://glpi.userecho.com/communities/1 … via-e-mail

Github is only for bugs https://github.com/glpi-project/glpi/issues/4110 maybe you have luck with a dev there

Forum here for community support.

Last edited by KKAdmin (2018-06-01 17:40:06)

---

You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
##############################################
GLPI 9.3.3