You are not logged in.

Announcement

 Téléchargez la dernière version stable de GLPI      -     Et vous, que pouvez vous faire pour le projet GLPI ? :  Contribuer
 Download last stable version of GLPI                      -     What can you do for GLPI ? :  Contribute

#1 2018-04-09 12:50:44

manideepanchoori
Member
Registered: 2017-12-12
Posts: 39

How to integrate GLPi with other tools ?

Hello all,

We are willing to integrate Zabbix with GLPi for incidents interchanging. Is their any possibilities for this integration ?

Offline

#2 2018-04-09 13:25:34

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,146

Re: How to integrate GLPi with other tools ?

Use apirest. It  works


Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6

Offline

#3 2018-04-09 13:35:19

manideepanchoori
Member
Registered: 2017-12-12
Posts: 39

Re: How to integrate GLPi with other tools ?

From where we will use apirest. Please suggest some steps.

Offline

#4 2018-04-17 07:01:48

manideepanchoori
Member
Registered: 2017-12-12
Posts: 39

Re: How to integrate GLPi with other tools ?

Please can anyone suggest me with some steps I am looking to integrate GLPi with Zabbix Monitoring tool to forward the tickets.

Offline

#5 2018-04-17 08:26:21

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,146

Re: How to integrate GLPi with other tools ?

first you need to configure zabbix api rest ( see zabbix forum)
then configure glpi API ( see api rest section on this forum)

create an api client on your server that :
-gets events/incidents from zabbix calling zabbix api (that have not allready treated)
-posts these event to glpi api to create tickets

set a cron to run this client periodically.


Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6

Offline

#6 2018-04-17 08:30:36

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,146

Re: How to integrate GLPi with other tools ?

look here you 'll find some ideas ( this was about import assets from zabbix to glpi but it is similar for tikets)
http://forum.glpi-project.org/viewtopic.php?id=157700

have you specified wich event in zabbix should trigger ticket creation in glpi ?


Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6

Offline

#7 2018-04-17 08:36:24

manideepanchoori
Member
Registered: 2017-12-12
Posts: 39

Re: How to integrate GLPi with other tools ?

If there is any critical event received in Zabbix it should populate as incident in GLPi - We are assuming the possibilities of this integration. Zabbix side we will review the API and GLPi side where is the API available ? Is there any plugin for API or WebServices ?

Offline

#8 2018-04-17 08:43:23

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,146

Re: How to integrate GLPi with other tools ?

since glpi 9.1 rest api is in glpi's core :
configuration>general>api (tab)


Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6

Offline

Board footer

Powered by FluxBB