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#1 2018-04-09 12:50:44

manideepanchoori
Guest
Registered: 2017-12-12
Posts: 37

How to integrate GLPi with other tools ?

Hello all,

We are willing to integrate Zabbix with GLPi for incidents interchanging. Is their any possibilities for this integration ?

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#2 2018-04-09 13:25:34

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 3,829

Re: How to integrate GLPi with other tools ?

Use apirest. It  works


Trouver la panne avant de réparer...
*GLPI 9.1.6+fusion9.1+1.1+behaviours1.5.0+reports+fields+appliances+pdf+badges+formcreator2.5.2 PHP7.0 Mariadb10
*GLPI 9.2.2(behaviours1.5.2+fusion9.2+1.0+applicatifs2.3.0+dashboard 0.8.9)hebergé sur serveur mutualisé.
*GLPI 9.3 BETA  en test (ubuntu 16.04 mariadb 10.2.4)

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#3 2018-04-09 13:35:19

manideepanchoori
Guest
Registered: 2017-12-12
Posts: 37

Re: How to integrate GLPi with other tools ?

From where we will use apirest. Please suggest some steps.

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#4 2018-04-17 07:01:48

manideepanchoori
Guest
Registered: 2017-12-12
Posts: 37

Re: How to integrate GLPi with other tools ?

Please can anyone suggest me with some steps I am looking to integrate GLPi with Zabbix Monitoring tool to forward the tickets.

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#5 2018-04-17 08:26:21

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 3,829

Re: How to integrate GLPi with other tools ?

first you need to configure zabbix api rest ( see zabbix forum)
then configure glpi API ( see api rest section on this forum)

create an api client on your server that :
-gets events/incidents from zabbix calling zabbix api (that have not allready treated)
-posts these event to glpi api to create tickets

set a cron to run this client periodically.


Trouver la panne avant de réparer...
*GLPI 9.1.6+fusion9.1+1.1+behaviours1.5.0+reports+fields+appliances+pdf+badges+formcreator2.5.2 PHP7.0 Mariadb10
*GLPI 9.2.2(behaviours1.5.2+fusion9.2+1.0+applicatifs2.3.0+dashboard 0.8.9)hebergé sur serveur mutualisé.
*GLPI 9.3 BETA  en test (ubuntu 16.04 mariadb 10.2.4)

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#6 2018-04-17 08:30:36

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 3,829

Re: How to integrate GLPi with other tools ?

look here you 'll find some ideas ( this was about import assets from zabbix to glpi but it is similar for tikets)
http://forum.glpi-project.org/viewtopic.php?id=157700

have you specified wich event in zabbix should trigger ticket creation in glpi ?


Trouver la panne avant de réparer...
*GLPI 9.1.6+fusion9.1+1.1+behaviours1.5.0+reports+fields+appliances+pdf+badges+formcreator2.5.2 PHP7.0 Mariadb10
*GLPI 9.2.2(behaviours1.5.2+fusion9.2+1.0+applicatifs2.3.0+dashboard 0.8.9)hebergé sur serveur mutualisé.
*GLPI 9.3 BETA  en test (ubuntu 16.04 mariadb 10.2.4)

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#7 2018-04-17 08:36:24

manideepanchoori
Guest
Registered: 2017-12-12
Posts: 37

Re: How to integrate GLPi with other tools ?

If there is any critical event received in Zabbix it should populate as incident in GLPi - We are assuming the possibilities of this integration. Zabbix side we will review the API and GLPi side where is the API available ? Is there any plugin for API or WebServices ?

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#8 2018-04-17 08:43:23

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 3,829

Re: How to integrate GLPi with other tools ?

since glpi 9.1 rest api is in glpi's core :
configuration>general>api (tab)


Trouver la panne avant de réparer...
*GLPI 9.1.6+fusion9.1+1.1+behaviours1.5.0+reports+fields+appliances+pdf+badges+formcreator2.5.2 PHP7.0 Mariadb10
*GLPI 9.2.2(behaviours1.5.2+fusion9.2+1.0+applicatifs2.3.0+dashboard 0.8.9)hebergé sur serveur mutualisé.
*GLPI 9.3 BETA  en test (ubuntu 16.04 mariadb 10.2.4)

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