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#1 2018-03-21 17:29:24

jjrodri
Member
Registered: 2018-03-21
Posts: 2

change the entity to tickets

Hi:

I would like to know if it is possible change the entity of a created ticket , for instance , according to  its category

Kind Regards

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#2 2018-03-22 15:49:57

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,273

Re: change the entity to tickets

A ticket is always created in the entity where your are.
If you choose a requester, the ticket will be created in his entity.

You can't creatge a ticket based on a category


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GLPI from 0.72 to dev version
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#3 2018-03-22 16:28:54

jjrodri
Member
Registered: 2018-03-21
Posts: 2

Re: change the entity to tickets

thanks for your answer
Regards

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