History of send notification e-mails

Stephanie · 2018-02-19 16:33:33

Hello,

I would like to ask. Is it possible to see e-mail notifications that has been send? Lets just say I want to check, if a notification was send to all users or if it was send correctly. I can see them in notification queue but only for a while, and when they are send I no longer can find them.

I need to be able to check on send notification even if they where suppose to be send week ago. Is there somekind of a history in a ticket or in notifications? A plug in or anything else?

Thank you for your help.

LaDenrée · 2018-02-19 17:29:09

Hi
glpi version ?

once the notification is send, you can read it in "trash can" for a time that is defined in :
setup>automatic Actions> queuednotificationclean>Days to keep sent emails

if you have 9.1 or before :
setup>automatic Actions> queuedmailsclean>Days to keep sent emails

Stephanie · 2018-02-20 10:21:01

Tank you very much. It helped. We have 9.2.1. and I can see them in the trash can folder.

Stephanie · 2018-02-20 16:03:36

If I may ask again. Is there a way I can see also recieved e-mail? Or thoose one that are in junk? Lets say a customer send an e-mail, but we dont recieve it, can I check it somewhere?

Thank you.

dragosbostina · 2018-03-16 11:42:59

If you configured a "Refused" Folder in you email receiver, check in there

yllen · 2018-03-21 13:44:01

For notification sent, they are in glpi/files/_log/mail.log

For mail received, you must define a folder for accepted emails. If not, email is deleted after import in GLPI

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#1 2018-02-19 16:33:33

History of send notification e-mails

#2 2018-02-19 17:29:09

Re: History of send notification e-mails

#3 2018-02-20 10:21:01

Re: History of send notification e-mails

#4 2018-02-20 16:03:36

Re: History of send notification e-mails

#5 2018-03-16 11:42:59

Re: History of send notification e-mails

#6 2018-03-21 13:44:01

Re: History of send notification e-mails

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