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#1 2018-01-29 11:28:23

modd1e
Member
Registered: 2018-01-22
Posts: 3

Using GLPI as helpdesk for technical support of licensed software

I want to use GLPI (9.1.3) for tech support only for users who have license for certain software. For that I think I need to link tickets to licenses, but I can't figure out how to do this.
Please tell me if it is possible to do this. I am planning to use mail receivers, but if it is possible only with tickets created through GLPI that would be very good too.

Last edited by modd1e (2018-01-29 14:21:09)

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