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It is possible to automatically Change status to processing after modify validation/approval (Refused or Granted) ????
GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;; Dashboard 0.8.8;; PHP 7.3.33
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Define a rule which will change the status to processing
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Hi
What criteria?
thank you
GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;; Dashboard 0.8.8;; PHP 7.3.33
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Hello
What criteria could I use? I do not find any criteria based on validation / approval
thank you
GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;; Dashboard 0.8.8;; PHP 7.3.33
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i dont think you can change status of a ticket based on approval within glpi core.
i dont have much knowledge if u can do it with any plugin.
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