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#1 2017-12-15 10:36:50

carlosbmc
Member
Registered: 2016-12-01
Posts: 159

Change status to processing after validation approval

It is possible to automatically  Change status to processing after modify validation/approval   (Refused or Granted) ????


GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;;  Dashboard 0.8.8;; PHP 7.3.33

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#2 2017-12-15 12:15:59

nageshreddyp
Member
Registered: 2017-01-24
Posts: 54

Re: Change status to processing after validation approval

Define a rule which will change the status to processing

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#3 2017-12-15 14:55:31

carlosbmc
Member
Registered: 2016-12-01
Posts: 159

Re: Change status to processing after validation approval

Hi

What criteria?

thank you


GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;;  Dashboard 0.8.8;; PHP 7.3.33

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#4 2017-12-21 11:20:18

carlosbmc
Member
Registered: 2016-12-01
Posts: 159

Re: Change status to processing after validation approval

Hello

What criteria could I use?    I do not find any criteria based on validation / approval

thank you


GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;;  Dashboard 0.8.8;; PHP 7.3.33

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#5 2017-12-21 18:02:09

Roshan
Member
Registered: 2017-07-26
Posts: 69

Re: Change status to processing after validation approval

i dont think you can change status of a ticket based on approval within glpi core.
i dont have much knowledge if u can do it with any plugin.

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