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#1 2017-12-01 16:26:55

navarroj
Guest
Registered: 2017-12-01
Posts: 1

Modify status on ticket and send notification

Hi all,

When I update ticket status through the web page to solved, a notification is send.
When I do the same through the API, there is no notification.

How can I have an email send to user if I update the ticket status through the API ?

Thanks,
Julien

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