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#1 2017-09-26 19:27:55

machadomall
Member
From: Brazil, Brasilia, DF
Registered: 2011-10-30
Posts: 208

Pre-select as technician

Hello good day,

The "Pre-select me as technician when creating a call" function is not working. It is selected with yes, but it does not add the technician at the opening of the call.

GLPI Version 9.2

Grateful.


Márcio Machado
Brasília-DF / Brasil

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#2 2017-10-12 22:56:08

KKAdmin
Member
From: Germany
Registered: 2010-03-05
Posts: 959

Re: Pre-select as technician


You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3

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#3 2017-10-13 16:16:23

machadomall
Member
From: Brazil, Brasilia, DF
Registered: 2011-10-30
Posts: 208

Re: Pre-select as technician

Hello KKAdmin,

Line 4177 "$ users_id_assign = o;" of the ticket.class.php file is correct?
It would not be "$ users_id_assign = 0;" (zero)?

Grateful.


Márcio Machado
Brasília-DF / Brasil

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#4 2017-10-13 17:34:20

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,273

Re: Pre-select as technician

In the correction indicated by KKAdmin, you have 0 and not o (https://github.com/glpi-project/glpi/co … 248460460c)


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#5 2017-10-13 23:33:10

machadomall
Member
From: Brazil, Brasilia, DF
Registered: 2011-10-30
Posts: 208

Re: Pre-select as technician

Hello,

(Sorted out)

The "Pre-select me as technician when creating a call" . Correction was performed.

Thank you.


Márcio Machado
Brasília-DF / Brasil

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#6 2017-10-16 14:29:09

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,273

Re: Pre-select as technician

OK. I close


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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