Forum GLPI-Project

dimitry421

Member

Registered: 2017-09-27

Posts: 1

Issue with mails sent by GLPI.

Version of GLPI: 9.2

Problem encountered:

Mails sent by GLPI provokes failure notice with qpsmtpd.
For instance:
<mail@adress.com>:
80.15.52.221 failed after I sent the message.
Remote host said: 552 901

After some tests we have isolated what was causing the issue. Mails generated by GLPI includes this in their headers:

"Auto-Submitted: auto-generated
X-Auto-Response-Suppress: OOF, DR, NDR, RN, NRN
In-Reply-To: <GLPI-Ticket-29610>
Auto-Submitted: auto-generated
X-Auto-Response-Suppress: OOF, DR, NDR, RN, NRN
In-Reply-To: <GLPI-Ticket-29610>
Auto-Submitted: auto-generated
X-Auto-Response-Suppress: OOF, DR, NDR, RN, NRN
In-Reply-To: <GLPI-Ticket-29610>
Auto-Submitted: auto-generated
X-Auto-Response-Suppress: OOF, DR, NDR, RN, NRN
In-Reply-To: <GLPI-Ticket-29523>"

The fact that this line appears four times in the header causes the rejection of the mail. This problem appears since we upgraded GLPI to version 9.2.

KKAdmin

Member

From: Germany

Registered: 2010-03-05

Posts: 959

Re: Issue with mails sent by GLPI.

If someone look for this problem:

https://github.com/glpi-project/glpi/issues/2852

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GLPI 9.3.3