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#1 2017-10-06 19:57:49

Robocop007
Member
Registered: 2017-10-06
Posts: 3

Help

for several days I can not login with the user by default glpi, do not erase or change anything ....! they will know how to recover access or know if you delete it

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#2 2017-10-06 22:56:49

maciej.majcherek
Member
Registered: 2016-02-25
Posts: 19

Re: Help

Is glpi user the only one in admin / super admin group ?

If yes then:
        You have to cope with database and changing MD5 sums on user table ;-)
Else:
        Add glpi user e-mail adress, logout and use option on login screen "forgot your password"

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#3 2017-10-07 02:23:48

Robocop007
Member
Registered: 2017-10-06
Posts: 3

Re: Help

I'm sorry for my english, but I can not log in with the glpi account, log into the table from mysql and there are several users that I believe but not the glpi, it shows me the normal / tech / post / only the glpi some idea of how to give permissions, since I have installed OCSINVENTORY but I can only make changes with the account glpi

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#4 2017-10-07 08:46:35

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,168

Re: Help

Hi
Glpi version?
Select * from glpi_users
Can you see glpi?
Can  you see your login?


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GLPI10.0.10 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6

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#5 2017-10-07 15:41:38

Robocop007
Member
Registered: 2017-10-06
Posts: 3

Re: Help

Glpi version? 9.1.6
Select * from glpi_users
Can you see glpi? DO NOT
Can you see your login? there is 12 user including normal / tech / post-only but I do not see the glpi

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#6 2017-10-07 17:40:27

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,168

Re: Help

1) get your GLPI user_id
2) get superadmin profile id:
select id,name  from glpi_profiles (should be 4)


3) add superadmin profile to your profiles :
repalce MYUSERID by your ID

INSERT INTO `glpi_profiles_users` (`id`, `users_id`, `profiles_id`, `entities_id`, `is_recursive`, `is_dynamic`) VALUES (NULL, 'MYUSERID', '4', '0', '1', '0');

then you should be able to switch ti superadmin profile


Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6

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