You are not logged in.
Hi!
I see this option on Tickets, Assets, Profiles when the plugin is enabled, and i can't find how to disable it.
Regards!
Last edited by lordbat (2017-08-18 19:19:55)
You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
##############################################
[Prod] GLPI 9.3.4 - Ubuntu 16.04 LTS Server ------- [TEST] GLPI 9.4.5 - Ubuntu Server 16.04 LTS
Offline
Hello ,
even i feel the same , there is a clone option which can not be disabled. refer image below
ist image without behavior plugin , and 2nd with plugin enabled
and if u click clone a clone of original ticket is created . this option is available to all technicians.
Last edited by Roshan (2017-08-21 10:44:33)
Offline
Anyone?
You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
##############################################
[Prod] GLPI 9.3.4 - Ubuntu 16.04 LTS Server ------- [TEST] GLPI 9.4.5 - Ubuntu Server 16.04 LTS
Offline
Yellen might help you as he is managing the plugin
Offline
Searching on the Behaviors web i found this..
Version 1.4
Added by yllen about 1 month ago
Download : glpi-behaviors-1.4.tar.gz
Add new events for notifications:
- ticket in waiting status
Add new recipients for notifications:
- supervisor of last group assigned
- last group assigned without supervisor
Add new function:
- clone ticket
So i will go back to the 1.3 Version to "Remove" the Clone Option.
It is a temporary solution but i hope Yllien will Change the clone feature to get the enable/disable option.
Last edited by lordbat (2017-08-24 14:02:07)
You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
##############################################
[Prod] GLPI 9.3.4 - Ubuntu 16.04 LTS Server ------- [TEST] GLPI 9.4.5 - Ubuntu Server 16.04 LTS
Offline
This option for clone object is present still many version. In last version i just added this option for ticket.
I create a ticket on the forge to allow or not clone for object: https://forge.glpi-project.org/issues/5531
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
Offline
Dear Yellen,
It would be of great help if clone ticket option profile rights are given. At the moment even technician can clone a ticket.
Offline
New 1.5.1 version add a parameter to allow or not clone
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
Offline