Forum GLPI-Project

and78

Member

Registered: 2017-07-27

Posts: 3

add category on email subject for auto create ticket

Hi all!

I have 9.1.6

Is it possible to add the category on the email subject?

Thanks in advance!

KKAdmin

Member

From: Germany

Registered: 2010-03-05

Posts: 959

Re: add category on email subject for auto create ticket

Yes, you can use business rules.

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You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,273

Re: add category on email subject for auto create ticket

Subject of the mail will become title of the ticket.

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GLPI from 0.72 to dev version
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