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#1 2017-08-25 15:13:46

shrek000
Member
Registered: 2013-10-26
Posts: 50

Global approval status

Hello!
How to prevent technician to edit the Global approval status in tickets?


GLPI ver 9.1.1

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#2 2017-08-25 17:43:43

Roshan
Member
Registered: 2017-07-26
Posts: 69

Re: Global approval status

Unde technician profile - assistance tab remove validation rights

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#3 2017-08-28 09:54:18

shrek000
Member
Registered: 2013-10-26
Posts: 50

Re: Global approval status

I need to get a technician we can to create approval requests, but could not change the status.
If you disable the entire agreement, the technician can not create approval requests.

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#4 2017-08-28 15:00:25

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: Global approval status


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#5 2017-08-28 15:04:22

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: Global approval status


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#6 2017-08-29 13:05:58

shrek000
Member
Registered: 2013-10-26
Posts: 50

Re: Global approval status

thanks, fixed

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