Forum GLPI-Project

hirel.doeacc

Member

Registered: 2017-08-16

Posts: 22

Added Printer does not appear in Assets ---> Printers

Added Printer does not appear in Assets ---> Printers 

but it Display on Assets ---> Global

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Added Printer does not appear in Assets ---> Printers

Added how? manually? with inventory agent?
Version of GLPI used?
Have you look if your table glpi_printers was not crashed?

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

hirel.doeacc

Member

Registered: 2017-08-16

Posts: 22

Re: Added Printer does not appear in Assets ---> Printers

Printers are added through "Manually" and "File Injection" both
GLPI 9.1.2
Entry of all printers show in table glpi_printers

All added printers are show in Assets ---> Global with Item Type "Printers"

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Added Printer does not appear in Assets ---> Printers

And you have right to see Printer in your profile?

---

CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

hirel.doeacc

Member

Registered: 2017-08-16

Posts: 22

Re: Added Printer does not appear in Assets ---> Printers

I Logged in with super admin and I am able to see printers in Assets ---> Global

I am also able to add new printer manually from Assets ---> Printers bu added printer does not show in Assets ---> Printers

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Added Printer does not appear in Assets ---> Printers

Have you right to Read on printer object in your profile?

---

CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

hirel.doeacc

Member

Registered: 2017-08-16

Posts: 22

Re: Added Printer does not appear in Assets ---> Printers

I have permission for the Printers : Read, Update, Create, Delete, Purge, Read notes, Update notes

hirel.doeacc

Member

Registered: 2017-08-16

Posts: 22

Re: Added Printer does not appear in Assets ---> Printers

I Can see Computers in Assets ---> Computers but unable to see Printers in Assets ---> Printers

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Added Printer does not appear in Assets ---> Printers

Have you some errors in Apache logs?

---

CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

hirel.doeacc

Member

Registered: 2017-08-16

Posts: 22

Re: Added Printer does not appear in Assets ---> Printers

[Sun Aug 13 03:27:01 2017] [notice] Digest: generating secret for digest authentication ...
[Sun Aug 13 03:27:01 2017] [notice] Digest: done
[Sun Aug 13 03:27:01 2017] [warn] ./mod_dnssd.c: No services found to register
[Sun Aug 13 03:27:01 2017] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.6.30 configured -- resuming normal operations
[Mon Aug 14 13:31:54 2017] [error] [client 10.24.84.167] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.40/glpi/front/login.php
[Mon Aug 14 13:41:40 2017] [error] [client 10.24.84.163] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.40/glpi/front/login.php
[Mon Aug 14 16:33:13 2017] [error] [client 10.24.84.163] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.40/glpi/front/login.php
[Mon Aug 14 17:28:26 2017] [error] [client 10.24.84.184] File does not exist: /var/www/html/favicon.ico
[Mon Aug 14 18:30:30 2017] [error] [client 10.24.84.167] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.40/glpi/front/logout.php?noAUTO=1
[Wed Aug 16 09:58:51 2017] [error] [client 10.24.84.163] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.40/glpi/front/login.php
[Wed Aug 16 10:00:20 2017] [error] [client 10.24.84.163] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.19/glpi/front/login.php
[Wed Aug 16 14:55:52 2017] [error] [client 10.24.84.163] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.40/glpi/front/login.php
[Wed Aug 16 15:31:30 2017] [error] [client 10.24.84.167] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.40/glpi/front/login.php
[Thu Aug 17 09:56:11 2017] [error] [client 10.24.84.163] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.40/glpi/front/login.php
[Thu Aug 17 12:00:00 2017] [error] [client 10.24.84.167] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.40/glpi/front/login.php
[Thu Aug 17 12:40:27 2017] [error] [client 10.24.84.167] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.40/glpi/front/logout.php?noAUTO=1
[Thu Aug 17 14:59:02 2017] [error] [client 10.24.84.163] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.40/glpi/front/login.php
[Thu Aug 17 17:20:01 2017] [error] [client 10.24.84.167] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.40/glpi/front/login.php
[Fri Aug 18 09:53:24 2017] [error] [client 10.24.84.163] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.40/glpi/front/login.php
[Fri Aug 18 11:19:52 2017] [error] [client 10.24.84.163] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.40/glpi/front/login.php
[Fri Aug 18 14:19:24 2017] [error] [client 10.24.84.167] File does not exist: /var/www/html/favicon.ico
[Fri Aug 18 15:20:57 2017] [error] [client 10.24.84.167] File does not exist: /var/www/html/favicon.ico
[Fri Aug 18 15:32:50 2017] [error] [client 10.24.84.167] File does not exist: /var/www/html/favicon.ico
[Sun Aug 20 03:49:01 2017] [notice] SIGHUP received.  Attempting to restart

hirel.doeacc

Member

Registered: 2017-08-16

Posts: 22

Re: Added Printer does not appear in Assets ---> Printers

[Sun Aug 20 03:49:01 2017] [notice] Digest: generating secret for digest authentication ...
[Sun Aug 20 03:49:01 2017] [notice] Digest: done
[Sun Aug 20 03:49:01 2017] [warn] ./mod_dnssd.c: No services found to register
[Sun Aug 20 03:49:01 2017] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.6.30 configured -- resuming normal operations
[Mon Aug 21 09:59:59 2017] [error] [client 10.24.84.163] File does not exist: /var/www/html/favicon.ico, referer: http://10.24.84.40/glpi/front/login.php
[Mon Aug 21 11:08:13 2017] [notice] caught SIGTERM, shutting down
[Mon Aug 21 11:08:13 2017] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Mon Aug 21 11:08:13 2017] [notice] Digest: generating secret for digest authentication ...
[Mon Aug 21 11:08:13 2017] [notice] Digest: done
[Mon Aug 21 11:08:13 2017] [warn] ./mod_dnssd.c: No services found to register
[Mon Aug 21 11:08:13 2017] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.6.30 configured -- resuming normal operations
[Mon Aug 21 11:09:13 2017] [notice] caught SIGTERM, shutting down
[Mon Aug 21 11:09:13 2017] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Mon Aug 21 11:09:13 2017] [notice] Digest: generating secret for digest authentication ...
[Mon Aug 21 11:09:13 2017] [notice] Digest: done
[Mon Aug 21 11:09:14 2017] [warn] ./mod_dnssd.c: No services found to register
[Mon Aug 21 11:09:14 2017] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.6.30 configured -- resuming normal operations

hirel.doeacc

Member

Registered: 2017-08-16

Posts: 22

Re: Added Printer does not appear in Assets ---> Printers

Problem Resolved ..........

The problem was in Column of Table "glpi_printertypes"
Problem solved after creating "name" & "comment" column and setting "id" to Primary & AUTO_INCEMENT

This problem identified by checking "glpi/files/_log/sql-errors.log"

Thank you.

Last edited by hirel.doeacc (2017-08-22 08:39:30)