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Hi GLPI forum.
First I have to thanks because GLPI is a wonderful project!
I have an issue with version 0.90.1, I updated last December and all was working good, last week we can't enter to the application, we have a message "You don't have right to connect" and the only option is to "Log in again".
I've been looking in forums and try the option of change the password directly in the BD (MySQL) with MD5, but the result is the same. If I wrote a bad password or user the message is "Incorrect user or password", so the application is looking at the BD and review the credentials.
My server is a Fedora 22, with Mariadb 10.0.21 and Apache 2.4 on a VMWare 5.
Thanks in advance! :-)
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I found how to solve the issue.
I enter to /var/log/glpi/ and review all logs. In my case the sql-error.log shows :
*** MySQL query error:
SQL: SELECT `glpi_entities`.*
FROM `glpi_entities`
WHERE `glpi_entities`.`id` = \'0\' LIMIT 1
Error: Table './glpi/glpi_entities' is marked as crashed and last (automatic?) repair failed
Backtrace :
inc/commondbtm.class.php:191
inc/commondbtm.class.php:164 CommonDBTM->getFromDBByQuery()
inc/entity.class.php:999 CommonDBTM->getFromDB()
inc/reservationitem.class.php:588 Entity::getEntitiesToNotify()
: ReservationItem::cronReservation()
inc/crontask.class.php:799 call_user_func()
front/cron.php:88 CronTask::launch()
So I entered with "Toad for MySQL", select the table and use the repair option, it works great and now I can access to server.
So... Saludos desde México! :-)
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Yes you must repair crashed tables to work with GLPI
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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Hi I am new to GLPI
I facing with this problem while logging In as user
"You don't have right to connect
login again "
even tried to logged in as superadmin nothing changes,
but for one user its logins without any problem. (profile: supervisor)
why this is happening, kindly please help me.
Last edited by Srini51293 (2017-08-18 07:43:45)
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Version of GLPI used?
Have you change password in database?
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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I solved that issue by uninstalling and reinstalling GLPI tool in my system.
Thank you
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