Forum GLPI-Project

romerski

Member

Registered: 2017-07-07

Posts: 2

Display all user's entity tickets even if user is not the requester

Hi all,

Is there any option where an user from entity X could see all tickets requested on that entity, even if tickets were created by another entity (or no) user?

I've achieved that by creating group on entity X and assigning that group on ticket requester, but if I have 300 entities, I would have to create 300 groups one per entity?

Thanks.

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Display all user's entity tickets even if user is not the requester

You user must have right to see all tickets in his profile and his profile must be affect to the entity X

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freewood

Member

From: Moscow

Registered: 2016-01-30

Posts: 116

Re: Display all user's entity tickets even if user is not the requester

Be sure that the "Profile's interface" dropdown set to the "Standart interface".

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