Forum GLPI-Project

alientm

Member

Registered: 2014-07-07

Posts: 50

Tickets (Assigned To - Technician) problem ?

I have a problem (maybe from GLPI 9.1.5, earlier version was ok).

The person who creates the ticket via www is automatically assigned as "Assigned To - Technician". In my case, only Michalczyk is a Techican. Other people have a post-only profile.

Previously I had to manually assign a Technician - so it was ok.

Any suggestion?

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GLPI 9.4.4 + FusionInventory 9.4+1.1 on Ubuntu 18.04

Langundo

Member

Registered: 2016-07-21

Posts: 71

Re: Tickets (Assigned To - Technician) problem ?

Hi,
the glpi team published a few days after 9.1.5 the new update to 9.1.6 because "of several major regressions".
Maybe you should do an update?

I can't reproduce your error in 9.1.6.

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Debian 11.7 - PHP 7.4.33 - MariaDB 10.5.19 - 10.0.8-dev

alientm

Member

Registered: 2014-07-07

Posts: 50

Re: Tickets (Assigned To - Technician) problem ?

Hi,
the glpi team published a few days after 9.1.5 the new update to 9.1.6 because "of several major regressions".
Maybe you should do an update?

I can't reproduce your error in 9.1.6.

Yop
You're right, this is a bug in version 9.1.5, fixed in the 9.1.6

https://github.com/glpi-project/glpi/issues/2473

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GLPI 9.4.4 + FusionInventory 9.4+1.1 on Ubuntu 18.04