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#1 2017-07-10 18:31:44

willianmgrocha
Guest
From: Brazil
Registered: 2014-10-22
Posts: 38

Date/Time is not taking based on Senders - Probably Bug

Hi Guys,
I found one probably Bug on GLPI about maillcollectors, when the GLPI toke the E-mail and opened a ticket, the date/time from e-mail is not collected by from sender.
In other word the GLPi take the e-mail and associate the Time that is setup on General Configs on GLPI to generate a ticket.
For try solve this problem, i set the field Use mail date, instead of collect one,  like "YES" option on mailreceiver, but not solved.
https://prnt.sc/fquy68
someone of you knows how can I fix this problem?
Thank in advanced,
Willian Rocha





Production Environment:
GLPI 0.90.3, Operating system: LinuxCentos 7 UTC 2017 x86_64  PHP 5.6.30 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, apache2handler, bcmath, bz2, calendar, ctype, curl,     date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mhash, mysql, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, session, shmop, soap, sockets, sqlite3, standard, sysvmsg,     sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib) Software: Apache/2.2.15 (CentOS) (Apache/2.2.15 (CentOS)
Dev Environment:
GLPI 9.1.3, Operating system: Linux CENTOS 7 .x86_64 #1 SMP Wed Jan 11 20:56:24 UTC 2017 x86_64
PHP 5.6.30 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, apache2handler, bcmath, bz2, calendar, ctype, curl,
    date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mhash, mysql,
    mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, session, shmop, soap, sockets, sqlite3, standard, sysvmsg,
    sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Software: Apache/2.2.15 (CentOS) (Apache/2.2.15 (CentOS) Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36


Willian Rocha - [email protected]
Current GLPI version in Use: 0.90.3
Brazil

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