You are not logged in.

Announcement

 Téléchargez la dernière version stable de GLPI      -     Et vous, que pouvez vous faire pour le projet GLPI ? :  Contribuer
 Download last stable version of GLPI                      -     What can you do for GLPI ? :  Contribute

#1 2017-06-19 14:51:37

major697
Member
Registered: 2017-06-07
Posts: 17

GLPI 9.1.4 open ticket not work

Hello when user send solved ticket automaticly is close. When i tried open ticket i can't do it:

FluxBB bbcode test

Offline

#2 2017-06-19 15:59:09

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,273

Re: GLPI 9.1.4 open ticket not work

When you want to reopen a ticket you creeate a new followup. Have you write to create new followup?


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

Offline

#3 2017-06-19 16:44:19

KKAdmin
Member
From: Germany
Registered: 2010-03-05
Posts: 959

Re: GLPI 9.1.4 open ticket not work


You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
##############################################
GLPI 9.3.3

Offline

Board footer

Powered by FluxBB