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#1 2017-04-18 16:59:47
- pavel77
- Member
- Registered: 2017-04-18
- Posts: 1
disable watchers from email CC
How I can disable automatic assigning watchers to tickets from e-mail CC ? Users put director's email address to CC and he is assigned as watcher.
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#2 2017-06-14 19:25:38
- KKAdmin
- Member
- From: Germany
- Registered: 2010-03-05
- Posts: 959
Re: disable watchers from email CC
perhaps rules ?
You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3
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#3 2017-06-15 19:52:33
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: disable watchers from email CC
Try business rules
Criteria Collector mail is xxx (your collector name)
AND Watcher exists
action
Watcher assign -----
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GLPI from 0.72 to dev version
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