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Hi brothers.
There is a way to an or many user(s) not be selected to be a requester of a ticket?
Is it possible with the normal system architeture? Or i need to make some changes on source code?
Thanks for consideration an attention.
Last edited by compuserv (2017-06-09 16:01:52)
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My user have only rights for simple view. simple view is the solution.
You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3
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If a user have the right to create a ticket he can be a requester
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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If a user have the right to create a ticket he can be a requester
Thanks for answers.
Unfortunatly it doesn't worked for me. My technician profile isn't checked as tickets creator and it can be selected as resquester yet.
Anymore ideas?
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Hi Compuserv,
I think you only have two ways to solve this:
1) Ask an Admin to give you the privileges to create the ticket (but this affects all users who have the technicians profile).
2) Ask an "admin" to create a new profile with the ticket creation privileges, and insert your User into it.
best regards
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Sorry i said a mistake.
Dropdown requesters is the list of all user having right to connect in the current entity. So all users of an entity
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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