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Topic: connect Email to Create Ticket from email

Hi there

I've been struggling about how to generate a ticket sending an email.

I've already configures Receiver . an I got :

"number of messages:  available  =0, retreieved=0, refused=0,errors=0, blacklisted=0 "


It connect to the server but it never gets any  email

I already checked the logs at  <INsTALLATION  PATH>GLPI/files/_log/php-errors.log

and I got

2017-04-20 17:10:46
Notice(8): Unknown: IMAP protocol error: Command received in Invalid state. (errflg=2)
Backtrace :

2017-04-20 17:10:46
Notice(8): Unknown: Command received in Invalid state. (errflg=2)
Backtrace :


could you help me about ?