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#1 2016-06-07 15:11:59

jaroslav.safranek
Guest
Registered: 2016-06-07
Posts: 3

Email recievers: Email not found. Impossible import

Hi,

Is possible that scenario?
Email from any address for example: [email protected] automaticly import to any entity for example: root -> unknown?

I know that if I have email used in users it's without problems.
But if I have sender email that GLPI don't know I have this message in Email reciver: Email not found. Impossible import

Regards Jaroslav

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#2 2016-06-07 16:40:59

KKAdmin
Guest
From: Germany
Registered: 2010-03-05
Posts: 514

Re: Email recievers: Email not found. Impossible import

Did you change to allow anonymous sender ?


You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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#3 2016-06-07 16:57:29

jaroslav.safranek
Guest
Registered: 2016-06-07
Posts: 3

Re: Email recievers: Email not found. Impossible import

Hi,

No. Where is this option?

Regards Jaroslav

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#4 2016-06-07 19:23:11

jaroslav.safranek
Guest
Registered: 2016-06-07
Posts: 3

Re: Email recievers: Email not found. Impossible import

Hi,

Thank you for your touch.

Setup --> General --> Assistance

Regards Jaroslav

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#5 2017-04-20 15:29:33

matknight
Guest
Registered: 2017-04-20
Posts: 1

Re: Email recievers: Email not found. Impossible import

I have the same problem.
Allowing anonymous tickets didn't resolve the issue.

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