Topic: Email Update notification


I have a problem with the email notification, my clients say it's not easy to read the good information when they receive the mail with the new followed. Is it possible to have a mail with only the new information to read and not all followed and task in the ticket?

I have a second question  : Is it possible to find somewhere a model more visible for the mail notifiaction (with icons etc)

Thank you (sorry for my bad english i'm belgian)