User in group menu does not show

teguh.umar · 2017-02-21 06:48:54

I have create a group in Glpi, after adding user, there is no user show up, but at tab user there is 1 user in that group.

help

Last edited by teguh.umar (2017-02-21 06:49:10)

eulogy · 2017-02-21 16:38:39

Are you in same entity who user is?

teguh.umar · 2017-02-21 16:41:32

Yes, login as glpi. I will make sure,,

eulogy · 2017-02-21 17:09:39

Ok, when that happens is something like this:

Root Entity -> owns 2 entities and 1 group
Group 1
Entity A
Entity B

Entity A -> owns 2 users
User 1
User 2

Entity B -> owns 3 users
User 1
User 2
User 3

Scenary:

In your Group you added from:

Entity A
User 1

Entity B
User 2
User 3

Total = 3 Users

When you are in Entity A you will see in Users tab (3) but you can only see User 1

When you are in Entity B you will see in Users tab (3) but you can only see User 2 and User 3.

Want to see all of them?
Place yourself in Root Entity with an user who has Recursive privileges.

Last edited by eulogy (2017-02-21 17:11:41)

teguh.umar · 2017-02-22 08:28:42

I only has 1 entity, root

yllen · 2017-02-27 13:44:38

Version of GLPI used?

teguh.umar · 2017-02-27 14:01:36

Sory forgot to write glpi version
Iam using 0.83.5

Forum GLPI-Project