Forum GLPI-Project

nageshreddyp

Member

Registered: 2017-01-24

Posts: 54

Total duaration in Changes

Hi Friends,

I see total duration field is static under change(Assistance-->Change)  and it is displaying o seconds.

What is the purpose of this field.

Is there any filed I can enter the duration manually or select in case the change of the request is of 3 days .

Last edited by nageshreddyp (2017-02-22 14:12:05)

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Total duaration in Changes

Version of GLPI used?

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

nageshreddyp

Member

Registered: 2017-01-24

Posts: 54

Re: Total duaration in Changes

9.1.2

nageshreddyp

Member

Registered: 2017-01-24

Posts: 54

Re: Total duaration in Changes

Total Duration under Changes will appear when we create a task against that Change. My colleague gave the path to resolve it. Hence resolved.