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Hi,
Is possible that scenario?
Email from any address for example: unknown@unknown.com automaticly import to any entity for example: root -> unknown?
I know that if I have email used in users it's without problems.
But if I have sender email that GLPI don't know I have this message in Email reciver: Email not found. Impossible import
Regards Jaroslav
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Did you change to allow anonymous sender ?
You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3
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Hi,
No. Where is this option?
Regards Jaroslav
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Hi,
Thank you for your touch.
Setup --> General --> Assistance
Regards Jaroslav
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I have the same problem.
Allowing anonymous tickets didn't resolve the issue.
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Check yes for Allow anonymous followups (receiver)
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