Topic: E-mail notifications readability
Most of e-mail notifications of type "Tickets" use the same template called "Tickets" - this is the default template and it contains almost full information about a ticket. But this default template is not readable on event "New followup" for example - it provides full info about a ticket whereas it would be more appropriate to provide only the followup text (+some more tiny information about the ticket itself).
Also there are events of type "Update of <something>". It would be great if those notifications will also provide the information about what was actually updated - by marking the text for example. Take a look at this screenshot from JIRA https://jira.atlassian.com/secure/attac … cation.png to get the idea.
Probably somebody has already been configuring notifications to provide more readability - if so, could you please share your templates? I'm sure a lot of people would appreciate it.
Thanks in advance!