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#1 2006-10-19 16:01:20

caimano68
Member
From: Italy
Registered: 2006-06-28
Posts: 130

More Information for device in Helpdesk from "onglet" new ticket

Hallo,

From a device is possible open a new ticket.
This option is very useful but in helpdesk compare only the name of device.
Is possible to insert also the model and the serial number of device?



thanks


Glpi 0.84.8 - production  and testing - OCS 2.1.2  - Mysql 5 - Apache 2 - php5 - Ubuntu server LTS 14.04 LTS
Plugins:    behaviour, position, generic object, sim management, web services, projects _______________________________________________

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