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#1 2014-02-19 13:50:14

linuxpirat
Member
Registered: 2014-02-19
Posts: 8

two different device ids are uploaded to the same inventory->computer

Hi,

so the problem is that 2 different computers with very different ids are aploading as the same PC replacing data.

glpi version 0.80.7, agent version 2.3.5 on Windows 7

what ive already tried:
- deleted this computer
- deleted ids
- removed data in var directory of each agent

Thanks for help

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#2 2014-02-26 11:00:27

MoYo
GLPI - Lead
From: Poitiers
Registered: 2004-09-13
Posts: 14,513
Website

Re: two different device ids are uploaded to the same inventory->computer

Is it a fusionInventory trouble or on OCS one ?


MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

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#3 2014-02-27 11:20:11

linuxpirat
Member
Registered: 2014-02-19
Posts: 8

Re: two different device ids are uploaded to the same inventory->computer

Hi,

its fusioninventory issue (version 2.3.5)

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#4 2014-02-27 12:08:20

ddurieux
Plugins Dev
From: Propières, France
Registered: 2005-06-17
Posts: 7,521

Re: two different device ids are uploaded to the same inventory->computer

Seems you need modify the import rules

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#5 2014-02-27 16:31:45

linuxpirat
Member
Registered: 2014-02-19
Posts: 8

Re: two different device ids are uploaded to the same inventory->computer

Hi,

but what direction of changes should i use? If they work for all of 124 another PC's. And only for this two have failed.

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#6 2014-06-21 11:08:00

linuxpirat
Member
Registered: 2014-02-19
Posts: 8

Re: two different device ids are uploaded to the same inventory->computer

Seems like nobody cares about this product supportwise. Nothing special for the free product though. The issue remains unsolved.

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#7 2014-06-22 23:03:13

ddurieux
Plugins Dev
From: Propières, France
Registered: 2005-06-17
Posts: 7,521

Re: two different device ids are uploaded to the same inventory->computer

It's a configuration problem, so you must configure them with your devices (by default we offer generic rules but in some cases can't work right)

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#8 2014-06-23 10:18:41

linuxpirat
Member
Registered: 2014-02-19
Posts: 8

Re: two different device ids are uploaded to the same inventory->computer

Hi,

thanks for the reply, could you please point me to the manual or some docs which will clarify the cusomization process for such rules

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