You are not logged in.

Announcement

 Téléchargez la dernière version stable de GLPI      -     Et vous, que pouvez vous faire pour le projet GLPI ? :  Contribuer
 Download last stable version of GLPI                      -     What can you do for GLPI ? :  Contribute

Pages: 1

#1 2013-12-26 20:56:03

vlemos
Member
Registered: 2013-12-26
Posts: 2

Add Automatic Follow up

Is there anyway to reply the automatic email from  GLPI and the system automatically add a follow up the ticket?

Offline

#2 2013-12-26 21:19:07

danh
Member
From: Chicago, USA
Registered: 2012-03-08
Posts: 546
Website

Re: Add Automatic Follow up

That should be the default behavior.  Just don't change the subject line when replying.

Thanks,
Dan

Offline

#3 2013-12-27 21:18:36

vlemos
Member
Registered: 2013-12-26
Posts: 2

Re: Add Automatic Follow up

Dan,

Thanks a lot... worked very welll....


Vinicius Lemos

Offline

Pages: 1

Board footer

Powered by FluxBB