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#1 2018-06-29 09:41:12

brandon.guigo
Member
Registered: 2018-05-16
Posts: 2

Bug with TicketFollowup in GLPI

Hi,

I'm getting all the messages from the ticket exchanges by using the GLPI API and I've noticed that the link : http://glpi.xxx.fr/apirest.php/Ticket/1 … tFollowup/ doesn't return all the ticket followup messages..

Is it a bug or just on my version of gulp ? thanks smile

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#2 2018-06-29 09:46:20

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,145

Re: Bug with TicketFollowup in GLPI

if there are many followups :  check range this can limit number to 20.
check if user has right to see all these followups ( private Y/N ?)


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GLPI10.0.10 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6

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#3 2018-06-29 10:30:13

orthagh
Administrator
From: TECLIB - CAEN
Registered: 2010-11-30
Posts: 662
Website

Re: Bug with TicketFollowup in GLPI

answered on github, pagination issue

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