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Welcome,
I have a problem with the notifications.
Creating a new task it will always be the person who reports (me) and the person assigned to the task (implementer) to the e-mail address. If he wants to write a message in a previously created task, or add another task, no notifications come. This only works if you add an attachment (file) to the task, then you are notified by e-mail that the task has been updated.
My question is whether it is possible to set so that every time someone does something in a task (adds an attachment, writes a task, etc.), they automatically receive a message to their mailbox.
I greet
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Can you read your text again please. I think you have mistaken the word task / ticket.
You can solve it with notification event ticket update or task update whatever you want. At the moment i believe you want ticket update.
You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3
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