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#1 2018-03-23 13:31:00

nageshreddyp
Member
Registered: 2017-01-24
Posts: 54

Ticket Task Duration

Hi

I observed that if we select Ticket task Duration as 24 hours it is showing as 1 Day.

As per our company policy it should be 3 days if we select 24 hours and not 1 Day.

Is there any possibility to set the Ticket task Duration based on working hours.

Version we are using is 9.1.2

Thanks,
Nagesh.

Last edited by nageshreddyp (2018-03-23 13:32:18)

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#2 2018-03-23 16:52:54

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: Ticket Task Duration

24 hours is always 1 day, date to date.
If you want feature you can post here: https://glpi.userecho.com/


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