Forum GLPI-Project

ferenc.veres

Member

Registered: 2018-02-19

Posts: 2

Assistance Action Update Approvals with Group users

Hello,

I created an approval group with two users.

I would like to use the Update function with mark multiple tickets on Assistace.
I marked the tickets and on the Action tab\Update\Approval menu I did grant approvals.

My problem: The tickets approvals not change, only the Global approval status, and the approval status on assistance not changed.

What can I do to change the approval status ?

Thank you for your answers!

ferenc.veres

Member

Registered: 2018-02-19

Posts: 2

Re: Assistance Action Update Approvals with Group users

Anyone ?