You are not logged in.

Announcement

 Téléchargez la dernière version stable de GLPI      -     Et vous, que pouvez vous faire pour le projet GLPI ? :  Contribuer
 Download last stable version of GLPI                      -     What can you do for GLPI ? :  Contribute

#1 2018-02-12 12:40:34

bentunx
Guest
Registered: 2014-12-30
Posts: 7

Problem : Same Ticket repeatedly open in Assistance

hi all

i have problem, with my GLPI Installation
i found out that a there are one ticket that created from Receiver, repeatedly open/appear on my ticket assistant list, even the real Ticket already Closed long time b4
i check receiver inbox but it empty


here is my trash bin log

Image



GLPI version : GLPI 0.85.5

Last edited by bentunx (2018-02-12 12:42:24)

Offline

#2 2018-02-27 15:54:38

KKAdmin
Guest
From: Germany
Registered: 2010-03-05
Posts: 693

Re: Problem : Same Ticket repeatedly open in Assistance

Maybe restart all process could help.


You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
##############################################
GLPI 9.1.2 /Ubuntu 14.04.4 LTS
Apache/2.4.7 (Ubuntu) - PHP 5.5.9-1ubuntu4.16 - MySQL: 5.5.49-0ubuntu0.14.04.1

Offline

Board footer

Powered by FluxBB