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#1 2018-01-03 18:37:56

nrnogueira
Guest
Registered: 2018-01-03
Posts: 1

Associate Contracts to Tickets

Good afternoon all,

I've a question regarding Contracts and Tickets created by entities, even on the Root Entity.

i'd like to know if its possible to have a field on the Ticket body (even on the creation) that allows you to associate to a specific Contract from the Entity

The goal is to create and change the SLA of the ticket, based on the selected Contract.

Is this possible?

Best regards!

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#2 2018-01-09 21:05:06

KKAdmin
Guest
From: Germany
Registered: 2010-03-05
Posts: 744

Re: Associate Contracts to Tickets

I think not currently. You can do a feature request here http://suggest.glpi-project.org/


You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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