Forum GLPI-Project

fonteijn

Member

Registered: 2017-11-23

Posts: 2

import structured files into GLPI database

Currently I am investigating for a customer if/how data from a structured input file (e.g. xml, xlsx, csv or just flat .txt file) can be imported into GLPI.

The goal is to exchange ticket (incident) information between two different systems (Excel based vs GLPI).

Thanks for letting me know if you have any experience with this.

Jos Fonteijn

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 6,168

Re: import structured files into GLPI database

I would use GLPI's  API REST. create an api client that reads your file and submits data to API to create tickets.

some examples here http://forum.glpi-project.org/viewtopic.php?id=157741  .

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fonteijn

Member

Registered: 2017-11-23

Posts: 2

Re: import structured files into GLPI database

Thanks for your rapid reply. This looks very helpful!