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#1 2009-08-04 09:56:11

daand
Member
Registered: 2009-08-04
Posts: 1

Setup->Receivers not pulling mail

Hi,

I have a setup with a Ubuntu 8.04 LTS. The apache version is 2.2.8, php version is 5.2.4. Both php5-cli and php5-imap is installed. GLPI is version 0.72

Now to the problem. When creating an imap connection to a mailbox, I can successfully create and establish a connection with IMAP/NO-TLS on port 143. When I test the connection, by pushing the button "Get email tickets now" I receive the following response:
"Number of available and retrieved emails: 0".

However, I know that there are four mails waiting to be pulled into GLPI.

I tried running both
* 1 * * * /usr/bin/php5 /var/www/front/cron.php and
* 1 * * * /usr/bin/php /var/www/front/cron.php

Note:
IMAP server is based on Domino 6.5.4.

I'd truly appreciate any help on this.

Best regards
David

Last edited by daand (2009-08-04 10:14:50)

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#2 2009-08-06 12:59:34

steffens
Member
From: Hamburg
Registered: 2008-01-17
Posts: 60

Re: Setup->Receivers not pulling mail

Check extension=imap.so is loaded in php.ini and for cron in client php.ini , too.


OS : Ubuntu 8.04.4 tls on VSphere server
OCS-NG  : OCS-NG 2.0 / UTF8
GLPI Productive : 0.80.2 with AD NTLMv1/2 SSO authentication

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#3 2009-08-06 18:51:31

remi
GLPI-DEV
From: Champagne
Registered: 2007-04-28
Posts: 7,127
Website

Re: Setup->Receivers not pulling mail

What is your recervier configuration ? (generated connexion string)

If you have filled "E-mail" with your email, this is a translation error (of the label), you should set a "mail folder" instead (generally INBOX)

+


Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/

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#4 2017-04-22 02:20:28

lapguti
Member
Registered: 2017-04-21
Posts: 4

Re: Setup->Receivers not pulling mail

steffens wrote:

Check extension=imap.so is loaded in php.ini and for cron in client php.ini , too.

what is the extension imap.so ?

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