Forum GLPI-Project

thiasou

Member

Registered: 2016-02-14

Posts: 193

Saut de lignes notifications tickets

Bonjour,

Lorsque les notifications sont envoyées par mail celles ci ont des inter lignes enormissime.

Je joint un exemple avec la notification vue dans GLPI et celle vue dans le mail.

Dans GLPI:

Par MAIL:

Auriez vous une solution à me proposer svp?

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Mathias

Glpi 9.5.6 / Debian 11 / Fusion Inventory

thiasou

Member

Registered: 2016-02-14

Posts: 193

Re: Saut de lignes notifications tickets

up please

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Mathias

Glpi 9.5.6 / Debian 11 / Fusion Inventory

SFA

Member

Registered: 2017-10-30

Posts: 3

Re: Saut de lignes notifications tickets

Hello,
As-tu ajouté des <p> </p> dans le code HTML du modèle de notification ?

Last edited by SFA (2017-10-30 16:08:34)

SFA

Member

Registered: 2017-10-30

Posts: 3

Re: Saut de lignes notifications tickets

Hello,
As-tu ajouté des <p> </p> dans le code HTML du modèle de notification ?

thiasou

Member

Registered: 2016-02-14

Posts: 193

Re: Saut de lignes notifications tickets

Salut,

Ma notification est faite comme ça:

<div class="global"><br />
<table class="cadre" style="font-family: 'Bitstream Vera Sans', Verdana, Tahoma, sans-serif;" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="width: 30%;"><br />
<div class="logo"><img src="http://glpi-logivie/glpi/files/notifications/img/mails-logo-glpi.png" /></div>
</td>
<td>
<div class="titrePrincipal">
<div class="action">
<h2 style="font-family: 'Bitstream Vera Sans', Verdana, Tahoma, sans-serif; font-size: 14px; font-weight: bold;">##ticket.action##</h2>
</div>
<h2 style="font-family: 'Bitstream Vera Sans', Verdana, Tahoma, sans-serif; font-size: 13px; font-weight: bold;"><br /> <a href="##ticket.url##">Ticket : ##ticket.title##</a></h2>
<div class="infoPrincipale">##IFticket.storestatus=6## ##lang.ticket.closedate##<br /> <strong>##ticket.closedate##</strong> <br /> ##ENDIFticket.storestatus## ##lang.ticket.creationdate## : <strong>##ticket.creationdate##</strong>##IFticket.authors##<br />##lang.ticket.authors## : <strong>##ticket.authors##</strong><br /> ##ENDIFticket.authors## <br /> ##IFticket.assigntogroups####lang.ticket.assigntogroups## : <strong>##ticket.assigntogroups##</strong> ##ENDIFticket.assigntogroups## <br /> ##IFticket.assigntousers####lang.ticket.assigntousers## : <strong>##ticket.assigntousers##</strong><br /> ##ENDIFticket.assigntousers##</div>
</div>
</td>
</tr>
<tr>
<td style="width: 800px;" colspan="2">
<div class="traitHorizontal"><img src="http://glpi-logivie/glpi/files/notifications/img/mails-trait-horizontal.png" /></div>
<div class="suivis">##FOREACH LAST 1 followups##<br />
<table class="interne" style="font-family: 'Bitstream Vera Sans', Verdana, Tahoma, sans-serif;" cellspacing="5" cellpadding="5">
<tbody>
<tr>
<td style="text-align: left;" width="68"><br />
<div class="suivi"><img src="http://glpi-logivie/glpi/files/notifications/img/mails-suivi.png" /></div>
</td>
<td style="text-align: left; width: 90%; table-layout: fixed; font-size: 13px;">
<h2>##lang.followup.author## : ##followup.author## - ##followup.date##</h2>
##followup.description##</td>
</tr>
</tbody>
</table>
<br /> ##ENDFOREACHfollowups##</div>
<div class="nbsuivis" style="font-size: 13px; text-align: center;">##lang.ticket.numberoffollowups## : ##ticket.numberoffollowups##</div>
<br />
<div class="traitHorizontal"><img src="http://glpi-logivie/glpi/files/notifications/img/mails-trait-horizontal.png" /></div>
<br />
<table class="interne" style="width: 800px; font-family: 'Bitstream Vera Sans', Verdana, Tahoma, sans-serif;" cellpadding="5">
<tbody>
<tr>
<td style="text-align: left;">
<div class="legende">##lang.ticket.description##</div>
</td>
</tr>
<tr>
<td style="text-align: left; margin-left: 15px; margin-right: 15px; font-size: 13px;">
<p>##ticket.description##</p>
</td>
</tr>
</tbody>
</table>
<div class="traitHorizontal"><img src="http://glpi-logivie/glpi/files/notifications/img/mails-trait-horizontal.png" /></div>
<br />
<div class="autresInfos">
<table class="invisible" style="font-family: 'Bitstream Vera Sans', Verdana, Tahoma, sans-serif;">
<tbody>
<tr>
<td>
<div class="legende" style="font-size: 13px; text-align: center;">##lang.ticket.category## :</div>
</td>
<td>
<div class="contenu" style="font-size: 13px; text-align: center;">##ticket.category##</div>
</td>
</tr>
<tr>
<td>
<div class="legende" style="font-size: 13px; text-align: center;">##lang.ticket.urgency## :</div>
</td>
<td>
<div class="contenu" style="font-size: 13px; text-align: center;">##ticket.urgency##</div>
</td>
</tr>
<tr>
<td>
<div class="legende" style="font-size: 13px; text-align: center;">##lang.ticket.location## :</div>
</td>
<td>
<div class="contenu" style="font-size: 13px; text-align: center;">##ticket.location##</div>
</td>
</tr>
<tr>
<td>##FOREACHitems##<br /> ##lang.ticket.item.name## :<br /> ##ENDFOREACHitems##</td>
<td>##FOREACHitems##<br />
<div class="contenu" style="font-size: 13px; text-align: center;">##ticket.item.name##</div>
##ENDFOREACHitems##</td>
</tr>
</tbody>
</table>
</div>
<div class="piedPage">
<div class="infos" style="font-size: 13px;"><a href="##ticket.url##">Ticket ###ticket.id##</a></div>
</div>
</td>
</tr>
</tbody>
</table>
</div>

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Mathias

Glpi 9.5.6 / Debian 11 / Fusion Inventory