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Hi,
sometimes when we receive an e-mail glpi seems to hang.
(on the screen which shows the incendent tickets, but also if you go directly to the ticket by modificying the url
http://????????/front/ticket.form.php?id=11790)
the problem we are having is that if to many <DIV's> are open.
When I check the field "content" of glpi_tickets (for that ticket).
It shows a lot of "open" <DIV>
<div style="font-size: 12pt;" >
<div style="font-size: 12pt;" >
<div style="font-size: 12pt;" >
<div style="font-size: 12pt;" >
<div style="font-size: 12pt;" >
<div style="font-size: 12pt;" >
<div style="font-size: 12pt;" >
..... a lot more of this
and at the end the closing
</div >
</div >
</div >
</div >
</div >
</div >
</div >
</div >
</div >
It seems that there is a limit of around 100 open <DIV>'s.
I'm using glpi 9.1.6.
Anybody an idea how I can increase the limit for open <DIV>'s?
Last edited by Bruce79 (2017-10-16 15:13:22)
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Solved:
Should anybody read this.
Everytime the problem occured, I saw a restart of apache in the logfiles of apache (Apache running on windows -> don't ask):
[Fri Jan 08 13:50:33.522323 2016] [mpm_winnt:notice] [pid 288:tid 264] AH00455: Apache/2.4.9 (Win32) PHP/5.5.11 configured -- resuming normal operations
[Fri Jan 08 13:50:33.522323 2016] [mpm_winnt:notice] [pid 288:tid 264] AH00456: Apache Lounge VC11 Server built: Mar 16 2014 12:13:13
[Fri Jan 08 13:50:33.522323 2016] [core:notice] [pid 288:tid 264] AH00094: Command line: 'c:\\etc\\Apache24\\bin\\httpd.exe -d C:/etc/Apache24'
So I started with upgrading apache from 2.4.9 to 2.4.28 (this didn't solve the issue).
On further examination (I read about php problems, so I updated php to 7.1.10 (from 5.5.11) and this solved the issue.
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