Forum GLPI-Project

lordbat

Member

From: SPAIN

Registered: 2016-02-12

Posts: 126

[Behaviors / Possible Bug] How to deny the Clone Option. GLPI 9.1.4

Hi!
I see this option on Tickets, Assets, Profiles when the plugin is enabled, and i can't find how to disable it.

Regards!

Last edited by lordbat (2017-08-18 19:19:55)

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[Prod] GLPI 9.3.4 - Ubuntu 16.04 LTS Server ------- [TEST] GLPI 9.4.5 - Ubuntu Server 16.04 LTS

Roshan

Member

Registered: 2017-07-26

Posts: 69

Re: [Behaviors / Possible Bug] How to deny the Clone Option. GLPI 9.1.4

Hello ,
even i feel the same , there is a clone option which can not be disabled. refer image below
ist image without behavior plugin , and 2nd with plugin enabled

and if u click clone a clone of original ticket is created . this option is available to all technicians.

Last edited by Roshan (2017-08-21 10:44:33)

lordbat

Member

From: SPAIN

Registered: 2016-02-12

Posts: 126

Re: [Behaviors / Possible Bug] How to deny the Clone Option. GLPI 9.1.4

Anyone?

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[Prod] GLPI 9.3.4 - Ubuntu 16.04 LTS Server ------- [TEST] GLPI 9.4.5 - Ubuntu Server 16.04 LTS

Roshan

Member

Registered: 2017-07-26

Posts: 69

Re: [Behaviors / Possible Bug] How to deny the Clone Option. GLPI 9.1.4

Yellen might help you as he is managing the plugin

lordbat

Member

From: SPAIN

Registered: 2016-02-12

Posts: 126

Re: [Behaviors / Possible Bug] How to deny the Clone Option. GLPI 9.1.4

Searching on the Behaviors web i found this..

Version 1.4

Added by yllen about 1 month ago

Download : glpi-behaviors-1.4.tar.gz

Add new events for notifications:
- ticket in waiting status

Add new recipients for notifications:
- supervisor of last group assigned
- last group assigned without supervisor

Add new function:
- clone ticket

So i will go back to the 1.3 Version to "Remove" the Clone Option.

It is a temporary solution but i hope Yllien will Change the clone feature to get the enable/disable option.

Last edited by lordbat (2017-08-24 14:02:07)

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You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
##############################################
[Prod] GLPI 9.3.4 - Ubuntu 16.04 LTS Server ------- [TEST] GLPI 9.4.5 - Ubuntu Server 16.04 LTS

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: [Behaviors / Possible Bug] How to deny the Clone Option. GLPI 9.1.4

This option for clone object is present still many version. In last version i just added this option for ticket.
I create a ticket on the forge to allow or not clone for object: https://forge.glpi-project.org/issues/5531

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

Roshan

Member

Registered: 2017-07-26

Posts: 69

Re: [Behaviors / Possible Bug] How to deny the Clone Option. GLPI 9.1.4

Dear Yellen,
It would be of great help if clone ticket option profile rights are given. At the moment even technician can clone a ticket.

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: [Behaviors / Possible Bug] How to deny the Clone Option. GLPI 9.1.4

New 1.5.1 version add a parameter to allow or not clone

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)