You are not logged in.

Announcement

 Téléchargez la dernière version stable de GLPI      -     Et vous, que pouvez vous faire pour le projet GLPI ? :  Contribuer
 Download last stable version of GLPI                      -     What can you do for GLPI ? :  Contribute

#1 2017-03-09 11:35:16

d.i.catalin
Guest
From: Romania
Registered: 2017-01-17
Posts: 11

Mass update of items not working

Hello,

I try to update two items with same info (location or comment) but i receive the following error message:

Error on executing the action

and Information message:

Failed operation
(0 authorization problems, 2 failures)

GLPI 9.1.6 on Centos 7.3 with Apache/2.4.6, php 5.4 and Mariadb 5.5

Offline

#2 2017-03-12 16:47:49

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 13,789

Re: Mass update of items not working

Whick kind of item?
Verrsion of GLPI used?


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

Offline

#3 2017-03-21 11:15:50

d.i.catalin
Guest
From: Romania
Registered: 2017-01-17
Posts: 11

Re: Mass update of items not working

Items are computers imported from ocs or with fusioninventory agent.
I use GLPI 9.1.2


GLPI 9.1.6 on Centos 7.3 with Apache/2.4.6, php 5.4 and Mariadb 5.5

Offline

#4 2017-03-22 00:53:09

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 13,789

Re: Mass update of items not working

No problem with Computer imported by OCS.
Have you error in GLPI logs?


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

Offline

#5 2017-03-22 16:55:20

d.i.catalin
Guest
From: Romania
Registered: 2017-01-17
Posts: 11

Re: Mass update of items not working

Logs don't show nothing related with item update error. Last entry in php-errors.log is displayed below. This warning is not related with my problem because the time is not the time when i try to update the items.

Thank you!

2017-03-22 16:04:17 [[email protected]]
  *** PHP Warning(2): fclose() expects parameter 1 to be resource, boolean given
  Backtrace :
  :                                                  
  plugins/fusioninventory/inc/toolbox.class.php:330  fclose()
  ...ry/inc/inventorycomputerinventory.class.php:603 PluginFusioninventoryToolbox::writeXML()
  ...inventory/inc/inventoryruleimport.class.php:781 PluginFusioninventoryInventoryComputerInventory->rulepassed()
  inc/rule.class.php:1427                            PluginFusioninventoryInventoryRuleImport->executeActions()
  inc/rulecollection.class.php:1459                  Rule->process()
  ...ry/inc/inventorycomputerinventory.class.php:375 RuleCollection->processAllRules()
  ...ry/inc/inventorycomputerinventory.class.php:127 PluginFusioninventoryInventoryComputerInventory->sendCriteria()
  ...fusioninventory/inc/communication.class.php:235 PluginFusioninventoryInventoryComputerInventory->import()
  ...fusioninventory/inc/communication.class.php:463 PluginFusioninventoryCommunication->import()
  plugins/fusioninventory/front/communication.php:93 PluginFusioninventoryCommunication->handleOCSCommunication()
  plugins/fusioninventory/index.php:59               include_once()

GLPI 9.1.6 on Centos 7.3 with Apache/2.4.6, php 5.4 and Mariadb 5.5

Offline

#6 2017-03-22 21:08:31

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 13,789

Re: Mass update of items not working

In your settings, choose mode Debug and try to update your item. You will have error in the interface


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

Offline

#7 2017-03-23 11:26:46

d.i.catalin
Guest
From: Romania
Registered: 2017-01-17
Posts: 11

Re: Mass update of items not working

Hello,
I can't find debug menu, all i can find, somehow related is in the following screen:

https://drive.google.com/file/d/0B2CPz2 … sp=sharing

Last edited by d.i.catalin (2017-03-23 11:38:09)


GLPI 9.1.6 on Centos 7.3 with Apache/2.4.6, php 5.4 and Mariadb 5.5

Offline

#8 2017-03-24 20:08:54

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 13,789

Re: Mass update of items not working

No in your settings (wheel near you login name on top right)


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

Offline

#9 2017-03-27 16:38:18

d.i.catalin
Guest
From: Romania
Registered: 2017-01-17
Posts: 11

Re: Mass update of items not working

Hello,
I found and activate debug mode, but only messages displayed by the UI is the ones from the first post.


GLPI 9.1.6 on Centos 7.3 with Apache/2.4.6, php 5.4 and Mariadb 5.5

Offline

Board footer

Powered by FluxBB