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Topic: Email recievers: Email not found. Impossible import

Hi,

Is possible that scenario?
Email from any address for example: [email protected] automaticly import to any entity for example: root -> unknown?

I know that if I have email used in users it's without problems.
But if I have sender email that GLPI don't know I have this message in Email reciver: Email not found. Impossible import

Regards Jaroslav

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Re: Email recievers: Email not found. Impossible import

Did you change to allow anonymous sender ?

You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.1.2 /Ubuntu 14.04.4 LTS
Apache/2.4.7 (Ubuntu) - PHP 5.5.9-1ubuntu4.16 - MySQL: 5.5.49-0ubuntu0.14.04.1

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Re: Email recievers: Email not found. Impossible import

Hi,

No. Where is this option?

Regards Jaroslav

4

Re: Email recievers: Email not found. Impossible import

Hi,

Thank you for your touch.

Setup --> General --> Assistance

Regards Jaroslav

5

Re: Email recievers: Email not found. Impossible import

I have the same problem.
Allowing anonymous tickets didn't resolve the issue.