2017-06-22T11:27:33ZFluxBBhttps://forum.glpi-project.org/viewtopic.php?id=158058Solved; Configuration towards email follow up was erroneously disabled. Reversed and everything is all right, now. Somebody to close this demand, please. Thanks.]]>https://forum.glpi-project.org/profile.php?id=460562017-06-22T11:27:33Zhttps://forum.glpi-project.org/viewtopic.php?pid=335245#p335245I do not know it is a bug or is made by design, but with former versions (we are adopting, now, 9.1.3), we could put a new requester | watcher to ticket via email; there was a Combo with the two options (via EMail or a User, and, into this version, it was removed). We did like to know if there is a way to mitigate this, cause we do not messy, here, directly with code, by corporate decision. See image bellow: ]]>https://forum.glpi-project.org/profile.php?id=460562017-06-21T13:11:27Zhttps://forum.glpi-project.org/viewtopic.php?pid=335185#p335185